Health Services Scheduling Coordinator

1 month ago


Toronto, Ontario, Canada VHA Home HealthCare Full time
About the Role

VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. As a Health Services Scheduling Coordinator, you will play a vital role in ensuring our clients receive high-quality, client-centered care in the comfort of their own homes.

Key Responsibilities
  • Field client calls and schedule services in a timely manner
  • Communicate with clients, families, funders, and healthcare teams to coordinate services
  • Use state-of-the-art technology to coordinate services, accept new referrals, and schedule service changes
  • Maintain client service plans and ensure seamless coordination of care
Requirements
  • Post-secondary education in healthcare or a related field (certificate/diploma preferred)
  • Minimum 3 years of experience in a healthcare organization or administrative role with extensive scheduling experience
  • Excellent telephone skills and ability to interact professionally with callers
  • Strong organizational skills, attention to detail, and ability to prioritize and multitask
  • Excellent communication and interpersonal skills
  • Knowledge of the GTA and TTC routes or relevant contracted areas
  • Strong computer and data entry skills
What We Offer
  • Benefits and pension plan for permanent eligible employees
  • Compensation for education and professional development
  • Comprehensive orientation and training
  • Mentorship and peer support
  • Career development opportunities
  • Employee and family assistance program
  • Wellness resources
  • Perks & discounts
  • Staff & service provider events
Accommodation and Diversity, Equity, and Inclusion

VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create a welcoming and inclusive environment for all employees and clients.



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