Health Services Scheduling Coordinator
1 month ago
VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 dedicated professionals. As a Health Services Scheduling Coordinator, you will play a vital role in ensuring our clients receive high-quality, client-centered care in the comfort of their own homes.
Key Responsibilities- Field client calls and schedule services in a timely manner
- Communicate with clients, families, funders, and healthcare teams to coordinate services
- Use state-of-the-art technology to coordinate services, accept new referrals, and schedule service changes
- Maintain client service plans and ensure seamless coordination of care
- Post-secondary education in healthcare or a related field (certificate/diploma preferred)
- Minimum 3 years of experience in a healthcare organization or administrative role with extensive scheduling experience
- Excellent telephone skills and ability to interact professionally with callers
- Strong organizational skills, attention to detail, and ability to prioritize and multitask
- Excellent communication and interpersonal skills
- Knowledge of the GTA and TTC routes or relevant contracted areas
- Strong computer and data entry skills
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- Comprehensive orientation and training
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events
VHA Home HealthCare is committed to providing reasonable accommodation and promoting diversity, equity, and inclusion in all aspects of our organization. We strive to create a welcoming and inclusive environment for all employees and clients.
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