Business Process Improvement Advisor
7 days ago
Job Summary
The Senior Business Advisor, Operational Efficiency Services is a key role at BDC, responsible for delivering standard and customized advisory services projects to entrepreneurs. This position requires a strong understanding of operations optimization, best practices, and industry trends.
Key Responsibilities
- Deliver high-quality advisory services projects to clients, focusing on professional and impactful solutions.
- Manage project delivery, monitoring scope, budget, schedule, and objectives, and performing quality assurance on projects and deliverables.
- Stay current on market trends and serve as a subject matter expert to support the development and evolution of practice solutions and tools.
- Contribute to business development and provide sales support by performing client need diagnostics and providing input for custom proposals.
- Work closely with Client Partners to help transfer product and technical knowledge and expertise, deliver projects, and sell new mandates.
- Contribute to practice outreach activities by developing marketing content and helping to promote the offering.
Requirements
- Bachelor's degree in business administration, industrial engineering, or operations management; an MBA or related professional designation is preferred.
- Minimum of 5 years in a consulting firm, with experience in operations optimization, operational efficiency's best practices, such as Lean and Six Sigma.
- Strong knowledge in supply chain management, Industry 4.0, and robotics is a significant asset.
- In-depth subject matter expertise.
- Ability to develop pragmatic solutions that are relevant in a SME business environment and to provide strategic coaching to the business, as required.
- Strong client and customer service orientation, with a clear focus on delivering value to the client.
- Proven ability to manage and deliver standard and custom consulting projects.
- Knowledge of project management methodologies and best practices in the context of delivering services to clients.
- Demonstrated project management skills.
- Excellent communication and presentation skills, as well as an ability to participate in outreach, promotion and business development activities.
- Teamwork, collaboration and relationship-building skills.
- Bilingualism in English and French (an asset in most markets and a requirement in some).
- Travel within a limited geographic area, with occasional travel to other locations across Canada, if required.
About BDC
BDC is a leader in the Canadian financial services industry, committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.
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