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Hotel Front Desk Associate

2 months ago

Maple Creek, Saskatchewan, Canada Maple Creek Motor Inn Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Maple Creek Motor Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Resolve guest complaints and claims in a professional and courteous manner.
  • Maintain accurate records of room assignments, reservations, and guest information.
  • Provide excellent customer service, responding to guest inquiries and requests in a prompt and friendly manner.
  • Collaborate with other departments to ensure seamless guest experience.
Requirements
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Fluency in English.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.