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**Branch Manager

2 months ago


London, Ontario, Canada Goldbeck Recruiting Full time

About our client, a leading master distributor in the electrical and electronic data industries:

Our client is a renowned company in Canada, specializing in the distribution of electrical, electronic data, wire cable accessories, and telecom products. They are seeking an experienced Branch Manager to lead their London operations.

**Key Responsibilities:**

  • Manage the London operations, supporting the company's Telecom Ontario, Utility Ontario, and South-Western Ontario Commercial & Industrial businesses.
  • Oversee the London Branch's Profit and Loss (P&L) for all three business units it supports.
  • Lead a team of Operations employees, Administrative employees, and Sales employees.
  • Directly manage a team of three, including the London Warehouse Manager, Administrative Manager, and S-W C&I Sales Operations Manager.
  • Provide leadership and sales support to the S-W C&I Sales Operations Manager to ensure sales and margin targets are met.
  • Collaborate with the S-W C&I Sales Operations Manager to develop strategic plans for key customers.
  • Work closely with National Telecom and Utility Sales Operations Directors to achieve business objectives.
  • Address escalated customer complaints in a timely and satisfactory manner.
  • Identify and develop opportunities to drive profitable sales growth, including product, customer, process, resource, equipment, and other areas.
  • Build strong relationships with senior management at key customer accounts.
  • Establish and maintain strong vendor relationships.
  • Provide guidance to the Warehouse Manager and staff to optimize operational efficiencies.
  • Ensure all London branch employees have the necessary tools and support to perform their job functions effectively.
  • Coordinate and assist with various functions, including office sales, operations, and administration.
  • Provide pricing quotations to customers and follow up on sales opportunities.
  • Receive and process customer orders, including picking and shipping.
  • Create, implement, track, and communicate Key Performance Indicators (KPIs) for London branch employees.
  • Offer guidance and support to the purchasing team for all London branch inventory purchases.
  • Stay informed about sales objectives, targeted product lines, market intelligence, vendor objectives, and competitor activities.
  • Maintain open communication between Sales Operations Leaders, Purchasing, and Administration to address capacity challenges and service issues.
  • Participate in inventory cycle counts as required.
  • Identify and implement strategies to reduce operating costs.
  • Manage freight costs for inbound and outbound shipments for the London business.
  • Stay up-to-date with product knowledge, including vendor training, and industry changes.
  • Complete documentation and participate in annual forecast meetings.
  • Maintain open communication with the Operations Business Manager (OBM) on significant successes and challenges.
  • Collaborate with the OBM on significant changes required in the London branch.
  • Work closely with the OBM when support is needed.
  • Participate in weekly manager's calls and quarterly business reviews.

**Requirements:**

  • Minimum five years of industry experience, or a combination of relevant experience and education.
  • Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
  • Solid understanding of financial management.
  • Excellent communication skills.
  • High level of critical thinking and problem-solving skills.
  • Ability to build relationships among managers, employees, and partners.
  • Ability to address problems and opportunities for the company.
  • Capability to organize work with minimal supervision.
  • Energetic and positive attitude, dependable, organized, and deadline-oriented.
  • Stress tolerance.
  • Advanced computer skills and knowledge.

**Compensation:**

  • Salary: $110 - $150K (negotiable) + variable company and profit sharing.