Customer Service Representative

2 months ago


Burnaby, British Columbia, Canada Destination Auto Group Full time

**About Us**

Destination Auto Group is a leading automotive dealership recognized for its innovative approach to business and commitment to excellence. As a Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates, we strive to create a dynamic and supportive work environment that fosters growth and success.

**Job Summary**

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming and outgoing calls, and maintaining a professional and welcoming atmosphere.

**Key Responsibilities**

  • Customer Service: Greet all customers with a smile, provide assistance with information, direction, or refer them to the correct staff member.
  • Phone Management: Answer and operate multi-line phone system, transfer calls appropriately, and take accurate messages.
  • Administrative Tasks: Perform various administrative duties, including stocking inventory, tracking dealer plates and demo vehicle keys, and preparing cash summaries.
  • Team Collaboration: Work closely with colleagues to ensure seamless communication and a positive customer experience.

**Requirements**

  • Excellent Communication Skills: A real people-person with a warm and welcoming demeanor.
  • Organizational Skills: Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Technical Skills: Proficient in MS Office suite and able to learn new software quickly.
  • Team Player: Enjoys working in a team environment and is committed to supporting colleagues.

**What We Offer**

  • Competitive Wage Rate: A fair and competitive salary that reflects your value to our team.
  • Comprehensive Training: Ongoing training and professional development opportunities to help you grow and succeed.
  • Collaborative Environment: A supportive and inclusive work environment that encourages open communication and teamwork.
  • Career Advancement Opportunities: Opportunities for career advancement and professional growth within our organization.


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