Sales Representative

2 months ago

Clairmont, Alberta, Canada Caterpillar Full time
About the Role

Caterpillar is seeking a Sales Representative to lead and manage dealers' relationships to market company products and services. As a Sales Representative, you will be responsible for identifying selling opportunities, improving customer satisfaction, and enhancing business relationships.

Key Responsibilities
  • Lead the selling opportunities identification, customer satisfaction improvement, and business relationship enhancement.
  • Understand the business model and act within the business process guidance on review and approval for variance programs and commercial actions.
  • Design the forecast, sales/rental/used strategy planning, and sales techniques, supporting existing products and services as well as the rollout of new products.
  • Perform regular sales performance reviews and ensure implementation of corrective actions where needed.
Requirements
  • Customer Focus: Working Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Industry Knowledge: Working Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
  • Decision Making and Critical Thinking: Working Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Working Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Negotiating: Working Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Relationship Management: Working Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Business Development: Basic Knowledge of business development tools, techniques, and approaches; ability to explore and develop potential areas of business growth for the organization.
  • Value Selling: Working Knowledge of the principles and practices for selling products, technology, and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
About Caterpillar

Caterpillar is a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

At Caterpillar, we are building a better world, so we can all enjoy living in it. We are currently looking for a Sales Representative in Calgary, Canada. If you are a motivated and results-driven individual with a passion for sales and customer relationships, we encourage you to apply for this exciting opportunity.

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