Customer Service Specialist

1 week ago


saintvalere, Canada Ebgo Vélos électriques Full time
About Ebgo Vélos électriques

We are a family business based in Victoriaville, Quebec, Canada, founded in 2013. Our company designs, manufactures, and distributes electric bicycles under the Ebgo and Ebze brands.

Our Mission

We strive to provide high-quality electric bicycles that meet the needs of our customers. Our goal is to make a positive impact on the environment and the community.

Our Products

We offer a range of electric bicycles that cater to different needs and preferences. Our products are designed to be safe, reliable, and environmentally friendly.

Join Our Team

We are looking for a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing excellent customer service and support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Assist with product returns and exchanges
  • Collaborate with the sales team to resolve customer complaints

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of electric bicycles and their features
  • Ability to learn and adapt to new products and technologies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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