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Café Management Coordinator

2 months ago

Oakville, Ontario, Canada Royal Caffe & Espresso Bar Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Royal Caffe & Espresso Bar. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures, as well as opportunities for professional development.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Quality Control: Ensure that food and service meet our high standards of quality control, maintaining a clean and safe environment for our customers.
  • Financial Management: Prepare and manage budgets and cost estimates, ensuring that our financial resources are allocated effectively.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive exceptional service.
  • Food Order Management: Prepare food order summaries for our chef, ensuring that orders are accurate and completed on time.
  • Tray and Trolley Management: Supervise and check the assembly of trays and delivery of food trolleys, ensuring that our customers receive their orders promptly and efficiently.
  • Scheduling: Establish and manage work schedules, ensuring that our staff are adequately staffed to meet customer demand.