Technical System Analyst

1 month ago

Toronto, Ontario, Canada Finance Professionals Inc. Full time

Job Title: Technical System Analyst

Job Summary:

We are seeking a highly skilled Technical System Analyst to join our team at Finance Professionals Inc. The successful candidate will be responsible for providing software support for the suite of IBM MQ and IBM Integration Bus (IIB)/App Connect Enterprise (ACE) products globally across all banking platforms.

Key Responsibilities:

  • Configure, install, and upgrade IBM MQ and ACE on cloud.
  • Administer the MQ/ACE environments across the servers/pods where the MQ/ACE products exist.
  • Automate certain manual processes that are currently handled.
  • Involvement in various projects, such as Audit and TSS remediation.
  • Determine and recommend performance improvements.
  • Provide L2/L3 support of messaging technologies, including support to the user community.
  • Primary liaison between the vendor (IBM) and the Bank for the messaging technology products.
  • Maintain a very good understanding of supported technology as well as interfacing technology supported by other areas of the Bank.
  • Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers, and application development teams in the Bank.
  • Ensure that instances of messaging technology software are at an optimal release level and be involved, as required, to coordinate/perform upgrades.
  • Participate in on-call routine when required.

Requirements:

  • Professional with a minimum of 6 years' experience in an IT support role.
  • Experience with Microsoft Azure (preferred), OpenShift Container Platform, or equivalent cloud products.
  • Experience with Linux, AIX, Windows, and Tandem.
  • Experience with administering/troubleshooting IBM MQ or ACE.
  • Experience in scripting, preferably Shell.
  • Excellent interpersonal and highly developed communication skills (verbal and written).
  • Capability to manage multiple priorities across a number of assignments and prioritize effectively.
  • Ability to resolve any minor conflicts/issues and escalate to others as appropriate.

Preferred Qualifications:

  • Experience or understanding of IBM MQ, ACE, middleware technologies, and/or design techniques and tools.
  • Ability to script using Shell or Python.
  • Previous platform experience.
  • Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT standards, methodologies, and audit requirements.

Education:

  • Post-secondary diploma, degree, or equivalent.

Finance Professionals Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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