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Senior Business Analyst

2 months ago


Old Toronto, Ontario, Canada fusionSpan Full time

About the Role:

We are seeking a highly skilled and experienced Senior Business Analyst to join our team at fusionSpan. As a Senior Business Analyst, you will play a critical role in leading business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms.

Key Responsibilities:

  1. Business Analysis: Provide expert-level business analysis consulting services to identify and document business requirements for complex enterprise projects.
  2. Solution Crafting: Work with development team members to craft innovative and potentially complex solutions to address functional gaps and meet business needs.
  3. Mentorship: Serve as a mentor and advisor to junior team members, providing guidance and support to help them grow in their careers.
  4. Communication: Coordinate and communicate effectively with external client resources, project managers, and development teams to ensure successful project outcomes.
  5. Process Improvement: Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes.
  6. Data Analysis: Understand data requirements and coordinate with data analysts for any data needs.
  7. Project Management: Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Requirements:

  1. Experience: At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises).
  2. Business Analysis Experience: At least 3+ years of business analysis experience for technology or technology services implementation projects.
  3. Leadership Experience: At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies.
  4. Solution Crafting Experience: Demonstrated successful solution crafting.
  5. Technology Experience: Salesforce implementation or administration experience.

Preferred Qualifications:

  1. Industry Experience: 1+ years of business analysis experience working in the non-profit or association industry.
  2. AMS or CRM Experience: Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
  3. Salesforce Experience: Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations.
  4. Finance and Accounting Experience: Finance and accounting or implementation of technology platforms for these.

What We Offer:

  • Comprehensive Benefits: Comprehensive Health insurance, Life Insurance, Long Term Disability, Accidental Death & Dismemberment insurance, and Retirement savings match.
  • Time Off: 15 days of paid vacation – increases with tenure, and 10 paid federal holidays.

About fusionSpan:

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide.

Culture of Caring:

We aim to foster a culture of caring. Caring for our clients but also each other. As a company, we focus on working on interesting technologies and helping our non-profit clients provide the best experience for their members. But we also want to make sure that our team experiences personal growth in their careers.

Our Company Values:

  • Community Involvement: Give back to those communities that have gotten us where we are today.
  • Culture of Caring: Foster a culture of caring in all working relationships. Respect for each other and our diverse backgrounds and experiences.
  • Delivering Excellence: Deliver seamless experiences and best-in-class solutions.
  • Embracing Change: Embrace change and strive for growth.