National Account Manager

2 weeks ago


Québec, Quebec, Canada DMC Recruitment Full time
About the Role

The National Account Manager will play a pivotal role in elevating Taymor's market presence within Canada's largest building supply retailers. The mandate of the role is to grow sales, increase gross margins, and solidify Taymor's position as a top choice for national accounts and big-box retailers.

Key Responsibilities
  • Strategic Relationship Management
    • Lead strategic national account planning to expand Taymor's market share with target customers.
    • Build and maintain high-level relationships with key management across large national retailers.
    • Represent Taymor at trade associations, customer shows, and other networking activities within the DIY and contractor-focused markets.
  • Opportunity Management
    • Drive sales growth and market share with national accounts such as Kent, Home Depot, Rona, Orgill, BMR, Peavey, Federated Co-op, CTC, and Home Hardware.
    • Lead annual negotiations and reviews with buying groups and national accounts.
    • Coach and manage a dedicated team to ensure effective sales strategies and successful product launches.
  • Delivery & Support
    • Regularly review team performance, holding them accountable for delivering results.
    • Collaborate with product management on pricing strategies and tactical initiatives.
    • Support supply chain and inventory management teams to optimize inventory and on-time delivery performance.
Qualifications & Skills
  • Sales Growth Generation
  • Sales Account Management
  • Strategic Relationship Building
  • Strategic Planning & Decision Making
  • Product Knowledge
Experience
  • 5+ years of success working within the DIY home improvement sector or contractor-focused lumber yards.
  • Prior people management experience – sales teams in particular as this role supports a small team of Outside Sales and Sales Agents.
  • 3+ years of retail omnichannel experience.
  • Experience in the door & hardware or plumbing channels would be viewed as an asset.
Technical Skills
  • Proficiency in MS Office Suite and CRM systems.
  • Strong ability to communicate technical product features effectively.
Additional Requirements
  • Travel required (40%) to engage with customers and adequately support the sales team.
  • Fluency in both Canadian official languages would be viewed as an asset.


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