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Café Operations Manager
3 months ago
The role of the Café Operations Manager at 639583 NB Inc. involves overseeing daily operations within a bustling café environment. This position requires a blend of leadership, customer service, and organizational skills to ensure a seamless experience for both staff and patrons.
Educational Requirements- Completion of secondary (high) school education is mandatory.
- Conduct regular performance evaluations for team members.
- Address and resolve customer inquiries and complaints effectively.
- Organize and manage events hosted at the café.
- Negotiate agreements with clients regarding the use of café facilities.
- Possession of personal transportation is required.
- Ability to thrive in a fast-paced setting.
- Capability to work under pressure while maintaining high standards.
- Strong attention to detail is essential.
- Willingness to stand for extended periods during shifts.
- Strong client focus and commitment to customer satisfaction.
- Exceptional verbal and written communication skills.
- Flexibility to adapt to changing situations.
- Ability to work collaboratively as part of a team.
- A minimum of 1 year but less than 2 years of relevant experience is preferred.
- Complimentary parking available for employees.
- Permanent employment opportunity.
- Work language: English.
- Expected working hours: 35 to 40 hours per week.