Disability Overpayment Specialist

5 days ago


Burnaby, British Columbia, Canada Pacific Blue Cross Full time
About Pacific Blue Cross

Pacific Blue Cross is a leading benefits provider in British Columbia, dedicated to keeping healthcare sustainable for all British Columbians. With over 80 years of experience, we provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

Job Summary

We are seeking a highly skilled Disability Overpayment Specialist to join our Finance team. As a key member of our team, you will be responsible for analyzing, investigating, and reconciling disability claims overpayments and recoveries. Your expertise will help us navigate complex legal case precedents and relevant legislation to ensure accurate and timely collections.

Key Responsibilities
  1. Analyze and investigate disability claims overpayments and recoveries, reviewing correspondence, researching wage loss payment history, and performing manual calculations.
  2. Interpret legal case precedents and relevant legislation to ensure accurate and timely collections.
  3. Negotiate settlement amounts with lawyers and payment arrangement schedules with clients or members.
  4. Represent Pacific Blue Cross and its entities at Small Claims Court as required.
  5. Generate monthly reports and statements for internal and external stakeholders.
Requirements
  • High school graduation or equivalent.
  • 3 years of previous related experience in collections administration, including demonstrated experience in disability insurance claims collections.
  • Completion of a Financial Accounting course or equivalent.
  • Completion of a Business Law course or equivalent.
  • Completion of an Intermediate Excel course or equivalent.
  • Completion of an Intermediate Word course or equivalent.
About the Position

This is a temporary, full-time contract position for 12 months. The starting wage is $33.09 per hour. As a unionized position, you will be part of the CUPE 1816 Bargaining Unit.



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