Accessibility Ambassador
1 week ago
About BC Place
BC Place is a world-class venue that hosts a wide range of events, from sports and concerts to consumer shows and more. As a leading venue in Western Canada, we strive to create unforgettable moments and world-class experiences for our guests.
Job Summary
We are seeking a highly skilled and dedicated Guest Experience Coordinator to join our team. The successful candidate will be responsible for driving the implementation of accessible accommodations and pathways to ensure service excellence to all guests of BC Place.
Key Responsibilities
- In conjunction with the events planning team, ensures accessible accommodations and pathways and wayfinding are highlighted for each event, including ticketing, hospitality, and access.
- Creates and delivers accessibility awareness training to all new hires and ongoing staff at BC Place.
- Works with the BC Pavco Accessibility Committee to track and measure deliverables against the BC Place Accessibility Plan.
- Coordinates with the Communications team to ensure the BC Place Accessibility page is up to date and relevant.
- Assists the development, implementation, monitoring, and advancement of a comprehensive Guest Experience program that includes accessibility accommodations for BC Place.
- In collaboration with the Assistant Manager, Guest Experience, administers and addresses all guest concerns or discrepancies promptly, documents, responds, and tracks post and pre-event as required.
- Implements innovative ideas and initiatives to enhance guest satisfaction and exceed expectations.
- Assists with BC Place community initiatives.
- Assists and supports the broader BC Place Event Services Team as required.
Requirements
- 3-5 years' experience in guest services, event coordination, or a similar role, with a strong emphasis on accessibility.
- Degree or recognized certification in Hospitality or Facilities management or applicable academic training in management or business preferred.
- Proven track record of implementing accessible accommodations and working with diverse guest needs.
- Experience working in a unionized environment, and the daily administration of a collective bargaining agreement an asset.
- Strong understanding of accessibility standards and regulations, compliance, and other relevant guidelines.
- Experience using Momentus, (EBMS - Event Business Management System) or a similar event business management system an asset.
- Familiarity with project management tools an asset.
- IT, digital, and media literate, including the use of desktop programs, tablets, and social media a strong asset.
- Demonstrated ability to use innovation in support of service excellence delivery.
- Strong analytical skills with the ability to gather and interpret data to inform decision-making.
- Ability to prioritize and manage multiple projects at one time.
- Empathetic and attentive to the needs of guests with disabilities, ensuring their comfort and satisfaction.
- Strong written and verbal communication.
- Commitment to providing excellence customer service and guest experience.
- Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
- Ability to work in a fast-paced environment.
- Motivated self-starter with a proactive attitude.
- Willing and able to work varied hours, including evenings, weekends, holidays, and overnight shifts.
What We Offer
- Excellent benefits and a strong government pension plan.
- Interesting projects.
- Supportive team.
- Career growth.
-
Showroom & Brand Ambassador
6 days ago
Vancouver, British Columbia, Canada BSH Home Appliances Corporation Full timeAbout BSH Home Appliances CorporationBSH Home Appliances Corporation is a leading manufacturer of home appliances and solutions. We are committed to innovation and excellence in our products and services.Job SummaryWe are seeking a highly motivated and experienced Showroom & Brand Ambassador to join our team. As a key member of our sales team, you will be...
-
Showroom & Brand Ambassador
6 days ago
Vancouver, British Columbia, Canada BSH Home Appliances Corporation Full timeAbout BSH Home Appliances CorporationBSH Home Appliances Corporation is a leading manufacturer of home appliances and solutions. We are committed to innovation and excellence in our products and services.Job SummaryWe are seeking a highly motivated and experienced Showroom & Brand Ambassador to join our team. As a key member of our sales team, you will be...
-
Concierge Ambassador
7 days ago
Vancouver, British Columbia, Canada Tribe Management Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Concierge Ambassador. As a key member of our property operations team, you will be responsible for providing exceptional service to our residents and ensuring the smooth day-to-day operation of our residential towers.Key ResponsibilitiesGreet and welcome all...
-
Concierge Ambassador
6 days ago
Vancouver, British Columbia, Canada Tribe Management Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Concierge Ambassador. As a key member of our property operations team, you will be responsible for providing exceptional service to our residents and ensuring the smooth day-to-day operation of our residential towers.Key ResponsibilitiesGreet and welcome all...
-
Seasonal Retail Ambassador
6 days ago
Vancouver, British Columbia, Canada AESOP Corporate Full timeAbout AESOP CorporateAESOP Corporate is a global retail organization that has been cultivating an inspiring and inclusive environment for over 35 years. We prioritize professional development, career growth, and employee wellbeing initiatives, while promoting deep connections with the local community through our foundation, volunteering, and matched giving...
-
Seasonal Retail Ambassador
1 week ago
Vancouver, British Columbia, Canada AESOP Corporate Full timeAbout AESOP CorporateAESOP Corporate is a global retail organization that has been cultivating an inspiring and inclusive environment for over 35 years. We prioritize professional development, career growth, and employee wellbeing initiatives, while promoting deep connections with the local community through our foundation, volunteering, and matched giving...
-
Beauty Ambassador
3 days ago
Vancouver, British Columbia, Canada Brand Momentum Full timeAbout the Role:We are seeking a charismatic and professional individual to join our team as a Beauty Ambassador. As a key representative of our brand, you will be responsible for animating workshops and engaging with customers to promote our skincare and dermo-cosmetics products.Key Responsibilities:Develop and maintain a deep understanding of our product...
-
Beauty Ambassador
3 days ago
Vancouver, British Columbia, Canada Brand Momentum Full timeAbout the Role:We are seeking a charismatic and professional individual to join our team as a Beauty Ambassador. As a key representative of our brand, you will be responsible for animating workshops and engaging with customers to promote our skincare and dermo-cosmetics products.Key Responsibilities:Develop and maintain a deep understanding of our product...
-
Royal Canin Pet Ambassador Event Rep
1 week ago
Vancouver, British Columbia, Canada Acosta Group Full timeRoyal Canin Pet Ambassador Event Representative About the Role This is a unique opportunity to join our team as a Pet Ambassador for a one-time event on October 19th, 2024. As a representative of Royal Canin, you will be responsible for promoting the brand and increasing sales in a friendly and pet-driven environment. Key Responsibilities Tidy and face...
-
Office Services Ambassador
6 days ago
Vancouver, British Columbia, Canada QuadReal Full timeAbout QuadReal Property GroupQuadReal Property Group is a global real estate investment, operating and development company headquartered in a major North American city. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
-
Office Services Ambassador
6 days ago
Vancouver, British Columbia, Canada QuadReal Full timeAbout QuadReal Property GroupQuadReal Property Group is a global real estate investment, operating and development company headquartered in a major North American city. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and...
-
Pet Ambassador Event Representative
1 week ago
Vancouver, British Columbia, Canada Acosta Group Full timeJob SummaryWe are seeking a highly motivated and pet-loving individual to join our team as a Pet Ambassador Event Representative. As a representative of Acosta Group, you will be responsible for promoting our pet brand and increasing sales in-store and at events.Key ResponsibilitiesProduct Presentation: Tidy and face client's products on shelves, ensuring...
-
Pet Ambassador Event Representative
1 week ago
Vancouver, British Columbia, Canada Acosta Group Full timeJob SummaryWe are seeking a highly motivated and pet-loving individual to join our team as a Pet Ambassador Event Representative. As a representative of Acosta Group, you will be responsible for promoting our pet brand and increasing sales in-store and at events.Key ResponsibilitiesProduct Presentation: Tidy and face client's products on shelves, ensuring...
-
Pet Ambassador Event Representative
6 days ago
Vancouver, British Columbia, Canada Acosta Group Full timeJob SummaryWe are seeking a highly motivated and pet-loving individual to join our team as a Pet Ambassador Event Representative. As a representative of Acosta Group, you will be responsible for promoting our pet brand and increasing sales in-store and at events.Key ResponsibilitiesProduct Presentation: Tidy and face client's products on shelves, ensuring...
-
Marketing Assistant
2 days ago
Vancouver, British Columbia, Canada 1153663 B.C. LTD. Full timeAbout the RoleWe are seeking a highly motivated and organized Marketing Assistant to join our team at 1153663 B.C. LTD. as a Brand Ambassador. In this role, you will be responsible for acting as a spokesperson for our organization, advising clients on advertising and sales promotion strategies, and assisting in the preparation of marketing materials.Key...
-
Marketing Assistant
3 days ago
Vancouver, British Columbia, Canada 1153663 B.C. LTD. Full timeAbout the RoleWe are seeking a highly motivated and organized Marketing Assistant to join our team at 1153663 B.C. LTD. as a Brand Ambassador. In this role, you will be responsible for acting as a spokesperson for our organization, advising clients on advertising and sales promotion strategies, and assisting in the preparation of marketing materials.Key...
-
Office Services Ambassador
2 weeks ago
Vancouver, British Columbia, Canada QuadReal Full timeAbout QuadReal Property GroupQuadReal Property Group is a leading global real estate investment, operating, and development company based in Vancouver, British Columbia, with assets under management totaling $73.8 billion. Rooted in Canada, QuadReal has evolved to invest in equity and debt across public and private markets, aiming to deliver strong returns...
-
Account Coordination Specialist
4 weeks ago
Vancouver, British Columbia, Canada Acosta Sales & Marketing Full timePOSITION SUMMARYField Operations Coordinator – British ColumbiaAcosta Sales & Marketing is seeking a committed, proactive, and detail-oriented individual to take on the role of Field Operations Coordinator for British Columbia. This position entails overseeing a team of approximately 25 to 40 Brand Ambassadors responsible for in-store demonstrations across...
-
Account Management Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Acosta Sales & Marketing Full timePOSITION SUMMARYField Operations Coordinator – British ColumbiaAcosta Sales & Marketing is seeking a highly organized and motivated individual to fill the role of Field Operations Coordinator in British Columbia. This position entails overseeing a team of approximately 25 to 40 Brand Ambassadors responsible for in-store demonstrations across various retail...
-
Culinary Ambassador
4 weeks ago
Vancouver, British Columbia, Canada Accor Full timeCompany Overview As a representative of our esteemed food and beverage offerings, you will provide exceptional service that reflects our commitment to quality and guest satisfaction. Your attentive approach and extensive knowledge of our menu will ensure that every guest feels valued and appreciated. Position Overview Why consider a career with Accor? ...