Residential Leasing Specialist

3 weeks ago


Victoria, British Columbia, Canada Pacific Cove Properties Full time

Job Title: Residential Leasing Agent

Job Summary: We are seeking a skilled Leasing Agent to execute the lease-up across our exciting pipeline of new premium developments in Victoria. The successful candidate will execute all aspects of the project as related to the leasing program.

Key Responsibilities:

  • Executing all leasing program related duties including call campaigns, prospect tours, preparing reports, tenancy agreement execution and management.
  • Emphasizing the location, building suite features and benefits, and quoting rental prices.
  • Promoting current marketing initiatives and incentives to prospective residents.
  • Documenting all prospect interactions in appropriate database or software.
  • Proactively qualifying residents while matching them with suites that accurately meet their needs.
  • Ensuring a strong resident experience from initial contact, screening processes, to move-in day.
  • Proactively ensuring leasing targets are met, while filling the building with desirable residents.
  • Ensuring website and current ads are up to date, and reporting any discrepancies to the leasing manager.
  • Answering and quickly responding to all incoming rental inquiries, while adhering to a 30-min response time policy.
  • Contacting and following up with prospects and applicants throughout the leasing process.
  • Taking applications and ensuring all information is complete, and in an organized fashion.
  • Adhering to internal applicant screening policies.
  • Adhering to the Residential Tenancy Act.

Required Skillsets:

  • Availability to work evenings and weekends.
  • Enjoy working in a fun and fast-paced environment.
  • Strong computer skills: confident in MS Office (CRM experience considered an asset).
  • Fluent in the English language, both written and verbal.
  • Excellent organizational, communication and time management skills.
  • Ability to exercise tact, diplomacy, and confidentiality at all times.
  • Physically fit to lift up to 25 lbs and climb stairs when necessary.

Education and Experience:

  • Preferred 1-3 years of relevant sales or leasing experience.


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