Residential Leasing Specialist
3 weeks ago
Job Title: Residential Leasing Agent
Job Summary: We are seeking a skilled Leasing Agent to execute the lease-up across our exciting pipeline of new premium developments in Victoria. The successful candidate will execute all aspects of the project as related to the leasing program.
Key Responsibilities:
- Executing all leasing program related duties including call campaigns, prospect tours, preparing reports, tenancy agreement execution and management.
- Emphasizing the location, building suite features and benefits, and quoting rental prices.
- Promoting current marketing initiatives and incentives to prospective residents.
- Documenting all prospect interactions in appropriate database or software.
- Proactively qualifying residents while matching them with suites that accurately meet their needs.
- Ensuring a strong resident experience from initial contact, screening processes, to move-in day.
- Proactively ensuring leasing targets are met, while filling the building with desirable residents.
- Ensuring website and current ads are up to date, and reporting any discrepancies to the leasing manager.
- Answering and quickly responding to all incoming rental inquiries, while adhering to a 30-min response time policy.
- Contacting and following up with prospects and applicants throughout the leasing process.
- Taking applications and ensuring all information is complete, and in an organized fashion.
- Adhering to internal applicant screening policies.
- Adhering to the Residential Tenancy Act.
Required Skillsets:
- Availability to work evenings and weekends.
- Enjoy working in a fun and fast-paced environment.
- Strong computer skills: confident in MS Office (CRM experience considered an asset).
- Fluent in the English language, both written and verbal.
- Excellent organizational, communication and time management skills.
- Ability to exercise tact, diplomacy, and confidentiality at all times.
- Physically fit to lift up to 25 lbs and climb stairs when necessary.
Education and Experience:
- Preferred 1-3 years of relevant sales or leasing experience.
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