Residential Leasing Specialist

4 weeks ago


Victoria, British Columbia, Canada Pacific Cove Properties Full time
Job Title: Residential Leasing Agent

Location: Victoria, BC

Job Type: Lease-Up, Hourly

About the Role

Pacific Cove Properties is seeking a highly motivated and organized Residential Leasing Agent to join our team in Victoria. As a key member of our leasing team, you will be responsible for executing all aspects of the leasing program, including call campaigns, prospect tours, and tenancy agreement execution and management.

Key Responsibilities
  1. Executing all leasing program related duties, including call campaigns, prospect tours, preparing reports, tenancy agreement execution and management.
  2. Emphasizing the location, building suite features and benefits, and quoting rental prices.
  3. Promoting current marketing initiatives and incentives to prospective residents.
  4. Documenting all prospect interactions in appropriate database or software.
  5. Proactively qualifying residents while matching them with suites that accurately meet their needs.
  6. Ensuring a strong resident experience from initial contact, screening processes, to move-in day.
  7. Proactively ensuring leasing targets are met, while filling the building with desirable residents.
  8. Ensuring website and current ads are up to date, and reporting any discrepancies to the leasing manager.
  9. Answering and quickly responding to all incoming rental inquiries, while adhering to a 30-min response time policy.
  10. Contacting and following up with prospects and applicants throughout the leasing process.
  11. Taking applications and ensuring all information is complete, and in an organized fashion.
  12. Adhering to internal applicant screening policies.
  13. Adhering to the Residential Tenancy Act.
Requirements
  • Availability to work evenings and weekends.
  • Enjoy working in a fun and fast-paced environment.
  • Strong computer skills: confident in MS Office (CRM experience considered an asset).
  • Fluent in the English language, both written and verbal.
  • Excellent organizational, communication and time management skills.
  • Ability to exercise tact, diplomacy, and confidentiality at all times.
  • Physically fit to lift up to 25 lbs and climb stairs when necessary.
  • Bonus: Solid understanding of the Residential Tenancy Act.
Education and Experience
  • Preferred 1-3 years of relevant sales or leasing experience.


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