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Director, Co-op Student Success

2 months ago

St Catharines, Ontario, Canada Brock University Full time

About the Role

The Manager, Student Talent Coaching & Engagement is a key member of the Brock University team, responsible for developing and implementing a co-op student success strategy in collaboration with the Centre for Career and Experiential Education (CCEE) leadership team, Faculties, and on-campus units.

Key Responsibilities

  • Lead and manage the Talent Coach and Engagement team to achieve co-op and work experience employment targets and goals.
  • Develop and implement consistent processes and service level standards on all aspects of student touch points through their job search and on-job performance journey.
  • Collaborate with CCEE leadership to develop, review, and enhance delivery of innovative talent coaching and engagement programming and support using labor market information.
  • Work closely with other Managers in Co-op to ensure team members share updates on talent pipeline and enable knowledge transfer in current labor market trends and students' performance during job search cycle and during a work term.
  • Develop and oversee job search programming while liaising with the Centre of Excellence in Career & Experiential Education team.
  • Collaborate with Faculty and Departments to keep co-op students engaged through co-op journey.
  • Partner with campus units to support co-op students and promote the co-op brand.
  • Maintain the information database for qualitative and quantitative report on the progress of employer development and engagement.
  • Provide feedback and recommendations on improvements of existing technical tools for data management and process to enhance efficiency.
  • Participate, represent, and support work-related activities that require attendance outside of normal working hours.

Requirements

  • An undergraduate degree in a relevant discipline, such as Human Resources, Marketing, Communications, Psychology, or Education.
  • A minimum of 5-6 years of relevant experience with co-op/internship programs, sales and marketing, human resources, and/or recruiting, preferably in an educational setting, including sales, account development, and relationship management.
  • A minimum of 3-5 years of management and/or supervisory experience.
  • A valid G class driver's license and an acceptable driver's abstract.
  • Knowledge of all Brock co-op programs, recruitment, human resources, talent acquisition, on-campus recruitment, the hiring cycle, and the sales cycle.
  • Knowledge of industry trends and labor market demand for all co-op programs.
  • Quick learner with the ability to adapt to change and work with ambiguity.
  • Solid computer competency including Microsoft Office, spreadsheet, database, web applications, social media, and internet search engines.
  • Advanced communications skills (verbal, written and interpersonal), including professional public speaking, and a keen ability to sell/promote.
  • Ability to work with diverse groups, advising, coaching, and strategizing career planning objectives.
  • Creativity, problem-solving abilities, and critical thinking skills.
  • Proven ability to organize and handle a variety of projects, deadlines, and schedules simultaneously and independently.
  • Innovative, flexible, and adaptable with a commitment to teamwork and integrity.

Preferred or Asset Skills

  • Completion of Career Development Practitioner (CDP) Certificate is preferred.

Salary and Benefit Information

  • Job Grade (N), Salary Scale ($75,460-$129,360).
  • Target Hiring Range: $75,460-$85,000.
  • This position includes full comprehensive benefits including tuition waiver.