Learning and Development Professional

3 weeks ago

Etobicoke, Canada Sunwing Full time

The Opportunity:

We are seeking a highly skilled Learning and Development Specialist to join our team at Sunwing. As a key member of our organization, you will play a vital role in empowering our sales team through effective training and development initiatives.

Key Responsibilities:

  • Design and deliver comprehensive training programs to enhance sales skills and knowledge
  • Evaluate sales agents' strengths and weaknesses to provide targeted training and development opportunities
  • Develop and maintain Sales Force platform training to ensure maximum utilization
  • Conduct quality assurance reviews to identify areas for improvement and provide performance feedback
  • Collaborate with sales managers to develop and implement sales strategies
  • Stay up-to-date with industry trends and best practices to ensure our training programs remain relevant and effective

Requirements:

  • Previous experience in retail travel sales or a related field
  • High proficiency in Microsoft Office, particularly PowerPoint, Excel, and SharePoint
  • Knowledge of SmarterU training platform is an asset but not required
  • Excellent verbal and written communication skills
  • Strong interpersonal and organizational skills
  • Minimum 1-3 years of experience in a training or development role

What We Offer:

  • Remote and/or hybrid work opportunities
  • Competitive compensation and benefits package
  • Opportunities for growth and professional development
  • Collaborative and dynamic work environment

About Us:

Sunwing is a leading travel company dedicated to providing exceptional customer experiences. We are committed to empowering our employees to deliver outstanding results and achieve their full potential.

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