Learning and Development Expert
1 month ago
The Opportunity:
We are seeking a highly skilled Learning and Development Specialist to join our team at Sunwing. As a key member of our sales team, you will play a vital role in empowering our sales force through effective training and development initiatives.
Key Responsibilities:
- Design and deliver comprehensive training programs to enhance the skills and knowledge of our sales team.
- Evaluate sales agents' strengths and weaknesses, providing personalized coaching and feedback to drive success.
- Develop and maintain Sales Force platform training to ensure maximum utilization of the platform.
- Collaborate with sales managers to provide training updates and reporting as required.
- Conduct quality assurance reviews to identify areas for improvement and provide performance improvement training as needed.
Requirements:
- Previous experience in retail travel sales or a related field.
- High proficiency in Microsoft Office, with a focus on PowerPoint, Excel, and SharePoint.
- Knowledge of SmarterU training platform is an asset but not a requirement.
- Excellent verbal and written communication skills.
- High attention to detail and organizational skills.
- Strong interpersonal skills.
- Minimum 1-3 years of experience in a training role.
What We Offer:
- Remote and/or hybrid work opportunities.
- Great travel perks.
- Comprehensive benefits package.
- RRSP matching program.
- Growth opportunities.
- Free parking.
- Open concept, collaborative workspace.
- Fresh café with delicious snacks and meals at a subsidized price.
- Opportunity to give back through our social responsibility initiatives.
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