Food Service Supervisor

2 weeks ago

Hamilton, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Estimate ingredient and supplies required for meal preparation
    • Prepare and submit reports
  • Team Management
    • Supervise a team of 5-10 people
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service environment
  • Skills
    • Excellent oral communication skills
    • Efficient interpersonal skills
    • Flexibility
    • Team player
Benefits
  • Health Benefits
    • Dental plan
    • Health care plan
    • Vision care benefits
  • Financial Benefits
    • Group insurance benefits
Support for Diversity and Inclusion
  • Support for Persons with Disabilities
    • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
    • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  • Support for Newcomers and Refugees
    • Supports social and labour market integration of newcomers and/or refugees
    • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
    • Supports newcomers and/or refugees with foreign credential recognition
  • Support for Youth
    • Offers on-the-job training tailored to youth
    • Offers mentorship, coaching, and/or networking opportunities for youth
  • Support for Veterans
    • Offers mentorship, coaching, and/or networking opportunities for Veterans
  • Support for Indigenous People
    • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers
    • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations
  • Support for Visible Minorities
    • Applies hiring policies that discourage discrimination against members of visible minorities
    • Offers mentorship programs that pair members of visible minorities with experienced employees

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