Fitness and Technology Expert

2 months ago

Toronto, Ontario, Canada Peloton Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Peloton Expert. As a key member of our retail team, you will be responsible for providing exceptional in-store experiences and sales support to our customers.

Your Daily Impact

  • Provide personalized service and solutions to all customers
  • Stay up-to-date with new products, features, and content
  • Help customers find the right product fit for their needs
  • Meet or exceed established performance goals
  • Contribute to all store activities, including inventory management, merchandising, and other duties as assigned
  • Engage in cross-functional initiatives that may include commercial, third-party retail, corporate wellness, community events, and member support

You Bring to Peloton

  • You have a passion for fitness, technology, and Peloton
  • You are approachable, a good listener, and empathetic
  • You have proven sales, service, or fitness experience in a customer-centric environment
  • You have the ability to create immersive customer experiences
  • Strong verbal and written communication skills
  • You are ambitious, hardworking, and team-oriented
  • You are flexible with your schedule, including the ability to work evenings, weekends, and holidays
  • High school diploma or equivalent

Physical Requirements

This is a primarily active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more.

About Peloton

Peloton is a leading provider of fitness and wellness solutions. We are committed to delivering exceptional customer experiences and creating a community that inspires and motivates our members to live their best lives.

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