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Customer Service Representative

2 months ago


Surrey, British Columbia, Canada Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Business Model

We operate a unique business model that redirects billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

Our Impact

We partner with local nonprofit organizations to purchase donated items, providing them with valuable funding for their community-based programs and services.

Our Team

We're a diverse team of over 22,000 team members who are passionate about creating an awesome experience for our customers, donors, and each other.

Job Summary

We're seeking a Customer Service Associate to join our team and contribute to our mission of championing reuse and inspiring a future where secondhand is second nature.

Key Responsibilities

  • Provide exceptional customer service to our customers, donors, and team members.
  • Work collaboratively with our team to create a positive and inclusive store environment.
  • Process donations and maintain a clean and organized store.
  • Assist with visual merchandising and inventory management.

What We Offer

We offer a comprehensive onboarding and training program, as well as opportunities for career growth and development.

Benefits

  • Comprehensive extended health care plans for full-time team members.
  • Company-paid life and AD&D insurance.
  • A group registered retirement savings plan (RRSP) with a generous company matching provision.
  • Paid time off for leisure or other hobbies.
  • A range of mental health services to assist with daily life.