Customer Service Representative

3 weeks ago

Surrey, British Columbia, Canada U-Haul Full time

Job Title: Customer Service Representative

Job Summary:

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.

Responsibilities:

  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:

  • Valid driver's license and good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

Benefits:

  • Paid holidays, vacation, and sick days
  • Career stability
  • Gym reimbursement program
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete benefit plan
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

U-Haul is an Equal Opportunity Employer:

We are committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where it is prohibited.

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