Administrative Assistant/Medical Secretary

2 months ago


Montreal, Quebec, Canada ELNA Medical Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant/Medical Secretary to join our team at Elna Medical. As a key member of our administrative staff, you will provide exceptional customer service and support to our patients and healthcare professionals.

Key Responsibilities

  • Provide administrative support to our medical team, including scheduling appointments, managing patient records, and processing medical billing.
  • Answer phone calls, respond to emails, and manage correspondence in a timely and professional manner.
  • Prepare and maintain accurate and up-to-date patient records, including medical histories and test results.
  • Coordinate with healthcare professionals to ensure seamless communication and care coordination.
  • Process medical billing and insurance claims, and resolve any issues that may arise.

Requirements

  • Diploma of Secondary Education
  • Bilingualism (French and English) in both written and spoken communication
  • 2 years of experience in a similar administrative role with a focus on customer service
  • Excellent written and verbal communication skills

Personal Qualities

  • Excellent interpersonal skills, with a focus on delivering exceptional customer service
  • Strong organizational and time management skills, with the ability to work independently
  • Attention to detail, with a high level of accuracy and discretion
  • Patience and empathy, with a strong sense of initiative
  • Discretion and confidentiality, with a strong sense of teamwork

Working Conditions

This is a full-time, permanent position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.



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