Administrative Assistant/Medical Secretary
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Assistant/Medical Secretary to join our team at Elna Medical. As a key member of our administrative staff, you will provide exceptional customer service and support to our patients and healthcare professionals.
Key Responsibilities
- Provide administrative support to our medical team, including scheduling appointments, managing patient records, and processing medical billing.
- Answer phone calls, respond to emails, and manage correspondence in a timely and professional manner.
- Prepare and maintain accurate and up-to-date patient records, including medical histories and test results.
- Coordinate with healthcare professionals to ensure seamless communication and care coordination.
- Process medical billing and insurance claims, and resolve any issues that may arise.
Requirements
- Diploma of Secondary Education
- Bilingualism (French and English) in both written and spoken communication
- 2 years of experience in a similar administrative role with a focus on customer service
- Excellent written and verbal communication skills
Personal Qualities
- Excellent interpersonal skills, with a focus on delivering exceptional customer service
- Strong organizational and time management skills, with the ability to work independently
- Attention to detail, with a high level of accuracy and discretion
- Patience and empathy, with a strong sense of initiative
- Discretion and confidentiality, with a strong sense of teamwork
Working Conditions
This is a full-time, permanent position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.
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