Product Specialist

2 months ago

Halifax, Nova Scotia, Canada LifeRaft Full time
LifeRaft Product Specialist Job Description

We are seeking a highly skilled Product Specialist to join our Sales Operations Team at LifeRaft. As a Product Specialist, you will play a critical role in helping us continue our unprecedented growth by working closely with Account Executives and the Customer Success Team to build and deliver compelling product demonstrations that showcase the value proposition of our Navigator platform.

Key Responsibilities:

  • Collaborate with the sales team to understand customer needs and develop customized product demonstrations that clearly illustrate ROI.
  • Scope and execute successful Proof of Concept trials to showcase the capabilities of our platform.
  • Exhibit technical platform capabilities and ability to relate to the audience, including leadership of Fortune 500 companies and C-level executives.
  • Maintain internal CRM accounts and provide thought leadership and product knowledge for the sales, marketing, client experience, and leadership teams.
  • Help to expand customer and prospect databases through trade shows and other events.
  • Support the Customer Success team during trials and throughout a client's lifecycle to ensure clients are using the product to its full potential.

Requirements:

  • Experience in a product demonstration or solutions engineer position, preferably within the Corporate Security or OSINT Industries.
  • Proven record of providing outstanding client interactions.
  • Strong knowledge of business processes (sales, marketing, service, support).
  • Experience working with Corporate Security, Threat Analysts, or Open-Source Intelligence would be of additional value.

Why LifeRaft?

We pride ourselves on our innovative spirit and determination to help solve new challenges developed by the complexities of open-source data. Our Navigator platform is designed to identify, track, and validate issues from open source channels related to executive safety, fraud prevention, and asset & infrastructure protection. We offer a collaborative, innovative, and fun culture, with attractive compensation, investment in personal and professional growth, remote work options, and a range of benefits.

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