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Product Specialist

4 weeks ago

Halifax, Nova Scotia, Canada LifeRaft Full time
LifeRaft Product Specialist

LifeRaft is seeking a highly skilled Product Specialist to join our Sales Operations Team. This individual will play a critical role in helping to drive our company's growth by working closely with Account Executives and the Customer Success Team to build and deliver compelling product demonstrations.

Key Responsibilities:
  • Work closely with the sales team to understand customer needs and convey them effectively.
  • Build and deliver customized product demonstrations that clearly illustrate ROI and industry expertise.
  • Scope and execute successful Proof of Concept trials.
  • Exhibit technical platform capabilities and ability to relate to the audience, including leadership of Fortune 500 companies and C-level executives.
  • Maintain internal CRM accounts.
  • Provide thought leadership and product knowledge for the sales, marketing, client experience, and leadership teams.
  • Help to expand customer and prospect databases through trade shows and other events.
  • Contribute to company growth and development.
  • Support the Customer Success team during trials and throughout a client's lifecycle to ensure clients are using the product to its full potential.
Requirements:
  • Experience in a product demonstration or solutions engineer position, preferably within the Corporate Security or OSINT Industries.
  • Proven record of providing outstanding client interactions.
  • Strong knowledge of business processes (sales, marketing, service, support).
  • Experience working with Corporate Security, Threat Analysts, or Open-Source Intelligence would be of additional value.
Why LifeRaft?

We pride ourselves on our innovative spirit and determination to help solve new challenges developed by the complexities of open-source data. LifeRaft provides a threat intelligence and investigations platform, Navigator, to corporate security teams around the world. Our technology is helping keep these companies, their people, and their operations safe – making a real impact in the world we all live in.

The diversity of our team is integral to our success. We are a team of passionate and supportive individuals and pride ourselves in fostering a collaborative, innovative, and fun culture. We offer our team:

  • Attractive & competitive compensation plan & benefits.
  • Investment in personal and professional growth.
  • Remote work/office space (with dogs) with flexible hours.
  • Flexible time off – Take a minimum of 15 days/year with no cap beyond.
  • Health Benefits & $750 Yearly Lifestyle Subsidy.
  • Diversity & Inclusion Committee.
  • Hilarious authentic co-workers & fun social activities.