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Regional Manager

2 months ago

Montreal, Quebec, Canada Bell Canada Full time
Job Description

Job Title: Regional Manager - Retail Stores

Job Summary:

Bell Canada is seeking a highly skilled and experienced Regional Manager to lead our retail operations in the Greater Montreal area. As a Regional Manager, you will be responsible for overseeing and leading a team of Store Managers to achieve sales targets and provide exceptional customer service.

Key Responsibilities:

  • Lead a team of Store Managers to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to improve customer satisfaction and retail profitability
  • Drive strategic direction and initiatives for all retail store operations within the region
  • Deliver the expected standard of excellence for all Bell retail stores
  • Develop store operations staff teams into a customer-focused, performance-driven, skilled retail team
  • Ensure teams establish marketing and merchandising initiatives to fulfill Bell Mobility Channels' commitment to offer customers a complete range of communication and entertainment products and services
  • Establish a level of operational excellence
  • Supervise corporate store managers to maximize sales operations, including customer experience service and employee development
  • Ensure aggressive merchandising and sales exploitation of all Bell products in all Bell corporate store locations
  • Ensure execution of new retail benchmarks to better measure retail progress
  • Exhaust all revenue and profit-generating micro-marketing opportunities with the retail channels

Critical Qualifications:

  • Minimum 5 years' management experience in the retail sector in a fast-paced, dynamic team environment
  • Commitment to driving sales performance through proven coaching and training skills
  • Excellent verbal and written communication skills
  • Willingness to work shifts during the day, evenings, and weekends, depending on business needs
  • Flexible to travel frequently within the region
  • Comfortable with technology (computers, mobile devices, and digital merchandising)
  • University degree/college diploma (specialization in administration/management): an asset

Additional Information:

Bell Canada values diversity and is committed to creating a supportive and inclusive work environment. We offer competitive benefits, flexible work arrangements, and opportunities for career growth and development.