Information Technology Systems Analyst

4 days ago

Calgary, Alberta, Canada BD&P Full time

Job Summary:

The Systems Analyst will play a key role in managing and maintaining the firm's backup systems and processes, as well as providing support in maintaining our network and server infrastructure. This role requires a proactive individual with strong technical skills and the ability to troubleshoot and resolve issues efficiently.

Key Responsibilities:

  • Manage and maintain backup systems and processes using Commvault.
  • Perform reliable, secure backup and recovery across the enterprise in accordance with company policies and procedures.
  • Perform regular backup and recovery tests to validate the effectiveness of backup solutions.
  • Create and update documentation for backup procedures, solutions, licensing, and applicable project artifacts.
  • Assist in the maintenance and administration of network and server infrastructure, NetApp.
  • Monitor network performance and ensure optimal operation.
  • Troubleshoot and resolve network and server-related issues.
  • Manage and maintain print server environment.
  • Collaborate with the IT team to implement network and server upgrades and improvements.
  • Provide technical support to end-users for network and server-related issues.
  • Assist in the deployment and configuration of new hardware and software.
  • Use the firm's ticket management and change management systems.
  • Participate in occasional after-hours work as needed.

Requirements:

  • Minimum 2 years of post-secondary education in Information Technology Services.
  • 2-3 years of experience in a Systems Analyst or related role.
  • Proven experience in managing backup systems and network/server infrastructure knowledge.
  • Strong understanding of security concepts surrounding operating systems and applications.
  • Relevant certifications considered an asset in any of the following: CompTIA Network+, Commvault, VMware vSphere, NetApp, Microsoft, Cisco, Palo Alto Networks.

Desired Skills and Personality Traits:

  • Exceptional Technical Expertise: Knowledgeable, experienced, and skilled in the concepts, theories, practices, and techniques of the information technology field, including an emphasis on technical service.
  • Technology Savvy: Values technology and understands the necessity of leveraging it to stay productive and competitive. Proactive in investigating and adopting modern technologies to achieve competitive advantage.
  • Communicates Effectively: Exceptional written and oral communication skills; ability to communicate effectively with individuals at all organizational levels.
  • Customer Orientation: Provides exceptional customer service to the firm's internal and external clients.
  • Reliability and Ownership: Earn trust through consistently meeting deadlines and maintaining the quality of work. Can be relied upon by the team to show up and deliver, contributing to both independent and collaborative endeavors.
  • Problem Solving and Decision Making: Ability to identify problems, solve them, act decisively, and show good judgment.
  • Organization: Exceptionally effective at planning, organizing, and prioritizing.
  • Demonstrates Flexibility: Ability to work effectively in various situations, adapting to ongoing changes.
  • Team Player: Flexible, courteous, and supportive of teammates.

About BD&P:

BD&P is a full-service boutique law firm headquartered in Calgary, Canada. Our approximately 120 lawyers are bright, deeply talented legal minds who work on a broad spectrum of matters, sitting across the table from national and international firms.

We like to think having a track record of supporting entrepreneurs gives us a unique approach. We are not just legal advisors; we are true partners. We've been called unconventional, and we think that makes us better partners to our clients for now- and for the future.

BD&P has an inclusive culture where their people feel motivated to bring their best to the workplace. We understand that diversity and inclusion result in better decision-making, more innovative problem-solving, and enhanced creativity.

With a culture of collegiality, the firm encourages pursuits that go beyond the office, as we know that remarkable people have passions beyond their profession. The diverse activities pursued by the firm's partners, associates, and staff bring an authentic kinetic energy to the firm.

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