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Senior Business Analyst, Strategic Initiatives and Operations

2 months ago


Old Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Global Strategic and Operational Services team at Scotiabank. As a key member of our team, you will play a critical role in supporting the overall success of our organization by providing day-to-day support for incident management and operational activities.

Key Responsibilities
  • Incident Management and Operational Support: Provide timely and effective support for incident management and operational activities, ensuring alignment with business strategies and compliance with regulations.
  • Strategic Initiatives Support: Support end-to-end processes for key strategic initiatives, analyzing service trends to enhance reliability and efficiency.
  • Stakeholder Communication: Craft clear and timely stakeholder updates and communications related to incidents, ensuring effective communication with senior business and technology stakeholders.
  • Problem-Solving and Analysis: Conduct independent research to address issues, collaborating with business and technology teams to resolve complex problems.
  • Relationship Building: Cultivate strategic relationships across diverse and global stakeholders, driving effective business solutions and continuous improvement.
Requirements
  • Education and Experience: University Degree or equivalent and a minimum of 3 years of experience in the financial services industry, preferably in a global/matrix organization in AML/compliance/risk management, incident management, project management, Audit and/or other critical unit.
  • Skills and Qualifications: Excellent written and verbal communication skills, advanced knowledge of Excel, Power Point, and Business Intelligence reporting tools, ITSM tools, and SQL. Knowledge of Oracle OFSAA or FCCM is a strong asset.
  • Personal Qualities: Results-oriented and highly motivated, with a keen ability to influence others, strong analytical, problem-solving, and critical thinking skills, and strong organization and time management skills.
What We Offer
  • Opportunities for Growth: A rewarding career path with diverse opportunities for professional development, internal training to support your growth and enhance your skills.
  • Inclusive Work Environment: An inclusive working environment that encourages creativity, curiosity, and celebrates success, with a focus on building strong cross-functional business relationships.
  • Hybrid Work Environment: A hybrid work environment that offers flexibility and work-life balance, with opportunities to work in a collaborative and innovative team.