Care Coordinator

3 days ago


Sarnia, Ontario, Canada Lifemark Full time

Job Title: Care Coordinator

Job Summary:

The Care Coordinator is a vital member of our team, responsible for providing exceptional patient care and administrative support to our clinic. As a Care Coordinator, you will be the first point of contact for patients, answering their questions, and addressing their concerns with a high level of professionalism and empathy.

Key Responsibilities:

  • Provide administrative support to the Care Coordinator Manager and Clinic Director
  • Coordinate patient intake, data entry, and scheduling of appointments
  • Collect payment at time of service and track coverage for all funding streams
  • Complete data entry and billing, and coordinate courier packages
  • Provide excellent customer service and communicate effectively with patients, staff, and external customers

Qualifications & Core Competencies:

  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change

Lifemark is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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