Current jobs related to Housing Services Coordinator - Vancouver, British Columbia - S.U.C.C.E.S.S.

  • Housing Services Director

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Senior Housing Program Manager will administer funding and review the effectiveness of Non-Profit Societies responsible for the delivery of housing and support programs. This role will approve significant operating budgets that often include multiple funding sources, including health authorities, other provincial organizations, private sector...

  • Housing Services Director

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Senior Housing Program Manager will administer funding and review the effectiveness of Non-Profit Societies responsible for the delivery of housing and support programs. This role will approve significant operating budgets that often include multiple funding sources, including health authorities, other provincial organizations, private sector...

  • Portfolio Manager

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Property Portfolio Manager (PPM) is a senior-level position responsible for the management and control of property management and tenant support services for all directly managed social housing, and in some cases, group homes and market-housing properties within an assigned area.Key ResponsibilitiesDevelop and implement a property management...

  • Portfolio Manager

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Property Portfolio Manager (PPM) is a senior-level position responsible for the management and control of property management and tenant support services for all directly managed social housing, and in some cases, group homes and market-housing properties within an assigned area.Key ResponsibilitiesDevelop and implement a property management...

  • Housing Program Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Housing Program Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Housing Program Specialist

    1 month ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Housing Program Specialist

    1 month ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Senior Housing Advisor

    2 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Coordinated Access Manager

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This position provides collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic homelessness.Key...

  • Access and Assessment Coordinator

    2 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryBC Housing is seeking a highly skilled and experienced Access and Assessment Coordinator to lead the planning and implementation of the Coordinated Access and Assessment (CAA) initiative at the community level. The successful candidate will work closely with community partners in housing the homeless, hard-to-house, or those with multiple barriers...

  • Program Support Worker

    4 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    POSITION SUMMARYThe Program Support Worker assists tenants/program participants in BC Housing Semi-Supported living sites to learn or enhance the life skills needed to live independently. The role works alongside the Housing and Health Nurse to develop, implement, and evaluate Individual Service Plans (ISP) for program participants/tenants. The position...

  • Program Support Worker

    4 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    POSITION SUMMARYThe Program Support Worker assists tenants/program participants in BC Housing Semi-Supported living sites to learn or enhance the life skills needed to live independently. The role works alongside the Housing and Health Nurse to develop, implement, and evaluate Individual Service Plans (ISP) for program participants/tenants. The position...

  • Senior Housing Program Manager

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job Title: Supportive Housing AdvisorJob Summary:The Supportive Housing Advisor plays a critical role in administering funding and reviewing the effectiveness of Non-Profit Societies responsible for delivering housing and support programs. This position requires a high degree of financial oversight and risk mitigation, as well as the ability to build and...

  • Coordinated Access Manager

    2 months ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This position provides collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic homelessness.Key...

  • Coordinated Access Manager

    1 month ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This position provides collaborative leadership to multiple community partners and stakeholders, working together to provide housing solutions for individuals experiencing...

  • Coordinated Access Manager

    3 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This involves providing collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic...

  • Coordinated Access Manager

    3 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This involves providing collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or experiencing chronic...

  • Coordinated Access Manager

    1 month ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is a key role within BC Housing, responsible for implementing and overseeing the Coordinated Access and Assessment initiative. This position provides collaborative leadership to multiple community partners and stakeholders, working together to provide housing solutions for individuals experiencing...

  • Coordinated Access Manager

    2 weeks ago

    Vancouver, British Columbia, Canada BC Housing Full time

    Job SummaryThe Coordinated Access and Assessment Manager is responsible for leading the implementation and oversight of the Coordinated Access and Assessment initiative within the region or assigned area of the province. This involves providing collaborative leadership to multiple community partners and stakeholders in housing individuals who are homeless or...

Housing Services Coordinator

2 months ago

Vancouver, British Columbia, Canada S.U.C.C.E.S.S. Full time

At S.U.C.C.E.S.S., you will have the opportunity to advance and thrive alongside a diverse group of professionals while enjoying excellent benefits and perks. Experience the fulfillment of joining a mission-driven organization and making significant contributions to our community. Discover our exciting new opportunities.

Division: Community Real Estate & Asset Management

Department: Affordable Housing-Multiple Locations

Employment Type: Permanent Full Time (35 hours per week)

Position Overview:
The Housing Services Coordinator is tasked with delivering direct housing services to residents by overseeing tenant relations, support services/programs, and housing operations. This role also involves responding to emergencies and after-hours calls.

Reporting To: Director of Community Real Estate and Asset Management

Key Responsibilities:

  • Facilitates the execution of the organization's strategic initiatives and actively contributes insights.
  • Engages in ongoing Performance Quality Improvement (PQI) and risk management activities within the organization.
  • Acts as a representative of the organization for Community Real Estate, collaborating with external partners and agencies.
  • Identifies the needs of various tenant demographics; subsequently develops, implements, and assesses support services and programs.
  • Collaborates with internal and external stakeholders to facilitate the creation, implementation, and evaluation of support services and programs.
  • Continuously assesses and enhances existing services through research and the adoption of best practices in the sector.
  • Oversees the operational efficiency of housing projects; formulates systems and manuals in partnership with the Director and Senior Manager of Community Real Estate and Asset Management.
  • Ensures compliance of housing projects with the Residential Tenancy Act, Strata Property Act, BC Housing Management Commission Regulations (if applicable), and other relevant legislation.
  • Achieves pre-determined occupancy targets for housing projects through marketing and promotional strategies.
  • Leads the housing project staff team, responsible for recruitment, development, performance evaluation, and task assignment.
  • Organizes and schedules staff for housing project operations.
  • Monitors the maintenance and upkeep of housing projects, collaborating closely with the Maintenance team to ensure adherence to the maintenance plan.
  • Supervises health and safety protocols for housing projects; reports and addresses incidents, hazards, and near misses; conducts safety investigations as necessary.
  • Promotes and advocates for safety and well-being in the workplace.
  • Oversees tenancy processes:
    • Coordinates team activities regarding tenant orientation and move-in/move-out procedures.
    • Supports the tenant interview and approval processes.
    • Issues and serves notices to tenants.
    • Addresses tenant arrears, disputes, and eviction matters.
    • Attends hearings related to tenant issues as required.
    • Collects and documents tenant feedback.
    • Responds to and resolves tenant concerns and complaints.
    • Facilitates and supports the tenant council.
    • Evaluates and identifies tenants/families requiring additional assistance and makes emergency referrals for support services as needed.
    • Manages the financial administration of housing projects.
    • Reviews invoices and processes payments.
    • Audits tenancy software to ensure functionality; escalates issues to IT support as necessary.
  • Enhances the monthly rent collection process for improved efficiency.
  • Monitors and verifies tenant payments; reports discrepancies.
  • Prepares, monitors, and reports on monthly financials and accruals to the Finance Department.
  • Develops annual operating budgets and implements expenditure controls.
  • Compiles data for reporting; summarizes and analyzes monthly performance indicators.
  • Performs other related duties as assigned by the Director.

Qualifications:

  • Post-secondary degree or certification in Real Estate, Finance, Economics, or Business Administration with a minimum of 5 years of relevant experience in property management or an equivalent combination of education and experience.
  • Familiarity with the Residential Tenancy Act, Strata Property Act, and other relevant legislation.
  • Knowledge of BC Housing Management Commission programs is advantageous.
  • Understanding of community and social service programs for vulnerable populations is beneficial.
  • Familiarity with building maintenance is a plus.
  • Experience with YARDI software is an asset.

Skills and Abilities:

  • Exceptional written and verbal communication skills.
  • Outstanding customer service abilities.
  • Strong management, supervision, and leadership capabilities.
  • Excellent relationship-building skills with internal and external partners/stakeholders.
  • Proficient analytical and reporting skills.
  • Competent in accounting and managing site finances.
  • Proficient in MS Office suite and business software (e.g., accounting software).
  • Adept at resolving complex issues with tact and diplomacy.
  • Ability to thrive in a fast-paced environment.
  • Proactive and able to take initiative on issues.
  • Capable of multitasking and prioritizing effectively.
  • Ability to work independently and collaboratively within a team.
  • Demonstrates leadership by example and fosters team development.

Additional Information:

  • Criminal Record Check Required.
  • Availability to work weekends and evenings as necessary.
  • Ability to respond to emergencies during and after office hours.

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity dedicated to serving the unceded Coast Salish lands. Since 1973, S.U.C.C.E.S.S. has supported Canadians and newcomers in realizing their full potential on their Canadian journey. As one of the largest social service agencies in Canada, we operate in multiple provinces and internationally, offering a wide range of programs and services including immigration support, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing, and seniors care.

At S.U.C.C.E.S.S., we prioritize the well-being of our communities and our staff.

Our employees are the foundation of our success, and we are committed to ensuring a healthy work-life balance. We provide competitive and comprehensive benefit packages to support our staff's well-being, which may include:

  • Paid time off for 'monthly wellness days' (up to 12 days per year).
  • Additional agency holidays (2 extra statutory holidays).
  • 4 weeks of annual vacation (starting) and up to 7 weeks (maximum).
  • Company-funded pension (GRRSP).
  • Extended health and dental plans.
  • Employee and family assistance programs.
  • Access to wellness initiatives (such as subscriptions to wellness apps), and more.

S.U.C.C.E.S.S. is an equal opportunity employer, dedicated to fostering an inclusive environment that values diversity of thought, backgrounds, and experiences. We are committed to equitable treatment for all individuals and strive to embed diversity and inclusion principles in our policies, procedures, services, and activities.

We appreciate all applications; however, only those selected for an interview will be contacted.