Hotel Receptionist
1 month ago
At FLAMINGO INN, we are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms, ensuring accurate and efficient processing.
- Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
- Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
- Administrative Tasks: Balance cash, complete balance sheets, cash reports, and related forms, and maintain an inventory of vacancies, reservations, and room assignments.
- Emergency Procedures: Follow emergency and safety procedures, answer telephone calls and relay messages, and assist clients/guests with special needs.
- Education: No degree, certificate, or diploma required.
- Experience: Will train.
- Work Setting: Hotel, motel, resort.
- Work Conditions and Physical Capabilities: Attention to detail, standing for extended periods, and ability to work in a fast-paced environment.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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