Functional Analyst, Student Projects and Systems

6 days ago

Courtenay, British Columbia, Canada Colleges and Institutes Canada (CICan) Full time
Job Summary

We are seeking a highly skilled Functional Analyst to join our team at North Island College. As a key member of our Student Records & Systems portfolio, you will be responsible for analyzing and improving business processes related to student systems, ensuring data integrity and accuracy, and providing expert guidance to staff and faculty.

Key Responsibilities
  • Analyze and improve business processes related to student systems, including data modeling, process design, and system configuration.
  • Provide expert guidance and support to staff and faculty on student systems, including training and documentation.
  • Collaborate with IT Application Services, Institutional Research, and other information technology personnel to provide functional support and direction on modifications and upgrades.
  • Develop and maintain data models and procedures to maximize efficiencies and maintain data integrity.
  • Support the Associate Registrar, Student Records & Systems in the development and yearly maintenance of the College's tuition bylaws.
  • Responsible for the development, implementation, and accuracy of student tuition rate tables and related student tuition and fees coding.
  • Collaborate with Student Services and other areas to assess needs by collecting information pertaining to work procedures, analyzing current workflows, and reports.
  • Resolves data inaccuracy patterns and issues, and manages risk through gap/redundancy analysis, investigation of causes, and implementation of solutions to ensure the accuracy and integrity of student data and increase efficiency and effectiveness.
  • Resolves high-level Service Desk tickets and receives calls related to Colleague Student Module and Student Services myNIC issues.
  • Coordinates advance systems training and support, which includes but is not limited to, Perceptive Content, myNIC, Education Planner BC as well as day-to-day ongoing support to the SIS user community.
Requirements
  • Bachelor's degree in a discipline relevant to the position.
  • Minimum of 5 years of demonstrated business process experience in relational databases, records management, production of training material, presentations, and facilitation. Experience in a post-secondary education environment and/or business analysis or project management is preferred.
How to Apply

Please apply online at Colleges and Institutes Canada (CICan) website.

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