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Functional Analyst, Student Projects

2 months ago

Courtenay, British Columbia, Canada Colleges and Institutes Canada (CICan) Full time
About the Role

We are seeking a highly skilled and experienced Functional Analyst, Student Projects & Systems to join our team at Colleges and Institutes Canada (CICan). As a key member of our Student Records & Systems team, you will play a critical role in identifying and facilitating opportunities for the configuration maintenance, development, and enhancement of our student information system, Ellucian Colleague.

Key Responsibilities
  • Business Process Analysis: Provide business process analysis for the enhancement, development, testing, and implementation of system solutions related to student systems.
  • System Support and Change Management: Provide system support and change management leadership for testing and training of system functionality during upgrades and enhancements.
  • Business Process Advice: Provide direction and business process advice regarding student systems and data to Student Services staff and other NIC departments.
  • Data Analysis and Modeling: Analyze processes and develop data models and procedures to maximize efficiencies and maintain data integrity.
  • Guidance and Information: Provide guidance and information on Registrar's Office business cycles with respect to timing and implementation of upgrades.
  • Tuition Bylaws Development: Support the Associate Registrar, Student Records & Systems in the development and yearly maintenance of the College's tuition bylaws.
  • Student Tuition Rate Tables: Responsible for the development, implementation, and accuracy of student tuition rate tables and related student tuition and fees coding.
  • Training and Support: Coordinate advance systems training and support, including developing and maintaining all training videos and documentation, written manuals, PowerPoint presentations, for both staff and student use.
  • System Maintenance: Maintain and update all instructions and training documentation related to student information systems.
  • Backup Support: Understand and can perform backup or additional support for several positions in the Student Records & Systems portfolio.
Requirements
  • Education: Bachelor's degree in a discipline relevant to the position.
  • Experience: Minimum of 5 years of demonstrated business process experience in relational databases, records management, production of training material, presentations, and facilitation. Experience in a post-secondary education environment and/or business analysis or project management is preferred.