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Field Service Engineer
2 months ago
We are seeking a skilled Field Service Technician to join our dynamic team at Seegrid. As a Field Service Technician, you will be the face of our company, providing exceptional onsite service and timely resolutions to our customers.
Key Responsibilities- Customer Support: Provide top-notch support to our customers, ensuring their needs are met and their expectations are exceeded.
- Troubleshooting and Repair: Troubleshoot and repair electrical and mechanical issues with our mobile robots, ensuring they operate efficiently and effectively.
- Regular Maintenance: Perform routine maintenance tasks to improve the reliability and prevent failures of our robots.
- Collaboration and Teamwork: Work collaboratively with our team to achieve our goals and objectives.
- Training and Development: Coach customer staff on safety, equipment operation, and maintenance best practices.
- Record Keeping and Reporting: Maintain detailed daily records and reports, including resolutions implemented, records of time, expenses, and materials.
- Education and Experience: Associate's degree in electrical/mechanical technology or at least 3 years of experience in a related field.
- Technical Skills: Strong technical knowledge of Windows and proficiency in Microsoft Office.
- Communication Skills: Excellent written and verbal communication skills.
- Work Ethic: Strong work ethic and willingness to learn.
- Travel: Ability to travel extensively both domestically and internationally.
Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing, warehousing, and e-commerce.
