Field Service Technician
12 hours ago
Seegrid is a leading provider of self-driving industrial vehicles, and we're seeking a skilled Field Service Technician to join our dynamic team. As a Field Service Technician, you'll be the face of Seegrid, providing exceptional onsite service and timely resolutions to our customers.
Key Responsibilities:
- Conduct on-site troubleshooting, repair, and testing tasks for powered industrial trucks, robotic, and vision-guided systems.
- Perform routine maintenance tasks to improve reliability and prevent failures.
- Work with a collaborative attitude and team spirit in an ever-changing dynamic environment.
- Coach customer staff on safety, equipment operation, and maintenance best practices.
- Maintain detailed daily record keeping and reporting, including resolutions implemented, records of time, expenses, and materials.
- Take ownership of ongoing skill development by engaging in regular product and software trainings.
- Follow all safety protocols to maintain a safe work environment.
Requirements:
- Associates degree in electrical/mechanical technology or at least 3 years of experience in a related field.
- Ability to work long hours in noisy and busy environments.
- Ability to lift 50 pounds.
- Strong customer interface with a commitment to customer satisfaction.
- Excellent written and verbal communication skills.
- Good technical knowledge of Windows; proficient in Microsoft Office.
- Strong work ethic and willingness to learn.
- Ability to travel extensively both domestically and internationally and maintain a clean driving record - Passport is required.
- Must be a highly responsible individual who can work independently and with minimal supervision.
Desirable Qualifications:
- Experience using Linux.
Seegrid has been recognized nationally as a Best-Place-to-Work. We're committed to creating a safe, seamless, and smart mobile robotics solutions environment for our customers and employees alike. If you're a motivated and skilled individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Seegrid is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
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