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Food Service Team Lead

2 months ago


Calgary, Alberta, Canada Jugo Juice - Deerfoot Meadows Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Jugo Juice - Deerfoot Meadows. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
  • Operations Management
    • Establish methods to meet work schedules, ensuring that all tasks are completed on time and to a high standard.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Customer Service
    • Ensure that food and service meet quality control standards, exceeding customer expectations at all times.
    • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Reporting and Administration
    • Prepare and submit reports, providing valuable insights for business improvement and decision-making.
Requirements
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • 1 to 2 people or 3-4 people under supervision
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week