Retail Team Lead

1 month ago

Victoria, British Columbia, Canada Groupe TVA Full time
Job Description

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Groupe TVA. As a Retail Team Lead, you will be responsible for supervising retail operations, providing outstanding customer service, and driving sales results.

Key Responsibilities:
  • Supervise retail operations and ensure that all standard operating policies and procedures are being adhered to.
  • Provide on-the-job training for new hires and continued training and development of team members.
  • Meet personal targets while driving peers to achieve store goals through effective mentoring and training.
  • Execute store operations during scheduled shifts, including inventory management, banking, merchandising, and sales.
  • Regularly update team members on sales progress and initiatives.
Qualifications:
  • Minimum of 1-2 years of progressive Retail Sales experience.
  • Previous experience in the wireless industry is an asset.
  • A positive demeanor and a commitment to improvement that leads to outstanding customer experiences.
  • Ability to provide constructive feedback to peers.
  • Availability to work a variety of shifts, including evenings, weekends, and statutory holidays.
What We Offer:
  • A competitive salary and commission structure.
  • A customizable health and dental benefits program.
  • Opportunities for company-matched pension.
  • A wellness program that focuses on physical, psychological, financial, and social health.
  • An Employee Assistance Program for you and your family, including Virtual Healthcare.
  • Opportunities to participate in projects that make an impact and take on challenges that will allow you to surpass yourself.

We value your uniqueness and are committed to creating and maintaining an accessible, equitable, and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential.

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