Director of Payment Ecosystems

2 months ago

Ottawa, Ontario, Canada Payments Canada Full time
Job Description

Job Title: Director of Payment Ecosystems

Job Summary:

We are seeking a highly experienced and skilled professional to lead our payment ecosystems team. As a Director of Payment Ecosystems, you will be responsible for developing and executing our external engagement strategy, building strong relationships with our members and stakeholders, and providing strategic guidance to our Executive Leadership Team.

Key Responsibilities:

  • Develop and execute a comprehensive external engagement strategy that aligns with our corporate plan and mandate.
  • Build and maintain strong relationships with our members and stakeholders, including the Member Advisory Council and Stakeholder Advisory Council.
  • Provide strategic guidance to our Executive Leadership Team on industry trends, emerging payment-related trends, and market developments.
  • Lead the Industry Relations team to foster deep member and stakeholder relationships and to be trusted advisors to Payments Canada employees.
  • Collaborate with our Policy and Government Relations team to design, implement, and evolve procedures, policies, rules, and new services to continue to provide value to our members and stakeholders.
  • Develop and manage a development plan for each team member and actively coach and mentor to establish a reputation in the market as leaders in coalescing the various stakeholders in the market.

Requirements:

  • Graduate or equivalent degree in business, economics, commerce, or related discipline.
  • Minimum ten (10) years' progressive experience in leading industry relations, client engagement, relationship management type functions.
  • Deep understanding of the Canadian payment ecosystem and emerging domestic and international payment-related trends.
  • Superb facilitation skills and an ability to collaborate and build relationships quickly, manage difficult conversations, surface issues and interests, and build consensus.
  • Proven stakeholder management skills.
  • Experience in developing and executing short, medium, and long-term strategic plans.
  • Bilingualism (English and French) is considered an asset.

What We Offer:

  • Flexible, hybrid (remote/office) environment.
  • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible).
  • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance, and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months & over).
  • Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown, and Cultural Holiday Observance Days.
  • Access to Office Gym Facilities.
  • Monthly All Staff Forums led by our Executive Leadership Team.

Our Diversity, Inclusion, and Equity Commitment:

We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities, and visible minorities. Preference will be given to Canadian citizens and permanent residents.

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