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Senior Client Relationship Manager

2 months ago

Toronto, Ontario, Canada Cision Full time

Cision is seeking a skilled professional to join their organization as a Senior Client Relationship Manager. In this pivotal role, you will be instrumental in fostering revenue expansion, nurturing client collaborations, and ensuring overall client satisfaction.

Key Responsibilities:

  • Establish and nurture connections with clients' executive leadership and key stakeholders.
  • Exemplify leadership within the team and provide guidance to junior sales personnel.
  • Act as a representative of the organization at industry conferences to enhance market visibility.
  • Initiate new business opportunities and propose suitable services/products to clients.
  • Work in conjunction with internal teams to effectively resolve client issues.
  • Oversee the complete sales cycle from initial presentations to final agreements.
  • Track client account management and analyze sales performance metrics.
  • Stay informed about industry trends and product innovations to improve service delivery.
  • Engage with industry associations to uncover new business prospects.
  • Supervise daily sales development activities.

Qualifications:

  • A bachelor's degree in business or communications is required.
  • 4 - 6 years of experience in sales account management across various sectors.
  • Experience in newswire/media distribution is a plus.
  • Familiarity with SaaS sales and cloud methodologies.
  • Proficient in Salesforce or comparable CRM systems.
  • Knowledge of MS Office Suite and online conferencing tools.
  • Strong analytical, problem-solving, and negotiation capabilities.
  • Excellent time management and organizational skills.
  • Effective communication and interpersonal abilities.
  • Capacity to adapt to shifting priorities and work autonomously or collaboratively.
  • Commitment to continuous learning and staying abreast of industry best practices.

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