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Customer Service Representative

2 months ago


Burnaby, British Columbia, Canada The Acquisition Group Full time

The Acquisition Group is a well-established marketing and consulting firm specializing in client acquisitions across Canada. We are currently seeking motivated individuals to join our team as Call Center Agents for TELUS Communications.

As a Call Center Sales Agent, you will play a vital role in connecting with customers and promoting TELUS products and services.

Your Responsibilities:
  • Provide comprehensive information about TELUS offerings to potential customers.
  • Engage with the community to promote current services and exclusive offers.
  • Handle customer inquiries effectively, offering prompt assistance and solutions.
  • Deliver exceptional customer experiences while maintaining strict confidentiality.
Qualifications:
  • A genuine passion for customer service and sales.
  • An empathetic and caring demeanor, dedicated to understanding customer needs.
  • A strong work ethic and a positive attitude, eager to learn and contribute to a team environment.
  • The ability to multitask effectively and work independently to achieve goals.
Additional Requirements:
  • Full-time availability.
  • A clear criminal background check.
  • Previous experience in customer service or sales is a valuable asset.
  • Must be 18 years of age or older.
Benefits:

We offer a dynamic and rewarding work environment with opportunities for growth.

  • Collaborative team-based environment fostering support and knowledge sharing.
  • Potential travel opportunities to expand your horizons.
  • Leadership development workshops to enhance your skills and advance your career.
  • Recognition programs celebrating top performers and their achievements.
  • Competitive compensation package, including uncapped commissions for exceeding targets.