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Food Service Team Lead

2 months ago

Puslinch, Canada A & W Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at A & W. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate a team of food service staff to ensure seamless service delivery.
  • Train and Develop Staff: Provide on-the-job training and coaching to staff members to enhance their skills and knowledge.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and service.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Administration: Prepare and submit reports on staff performance, customer feedback, and operational metrics.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Setting: Restaurant environment with fast-paced and dynamic conditions.
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods.
  • Teamwork: Excellent interpersonal skills, flexibility, and ability to work effectively in a team environment.
Work Environment

A & W is a fast-paced and dynamic work environment that requires strong communication and teamwork skills. As a Food Service Supervisor, you will be working in a restaurant setting with a diverse team of staff members.

What We Offer

A & W offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.