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Customer Service Representative

2 months ago

Whitby, Canada Canadian Tire Store 460 Full time
Job Title: Customer Information Service Representative

We are seeking a highly skilled Customer Information Service Representative to join our team at Canadian Tire Store 460.

Job Summary:

The Customer Information Service Representative will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Implement effective communication strategies to engage with customers
  • Advise customers on sales and advertising strategies to meet their needs
  • Provide accurate and timely information to customers
  • Process refunds and credits
  • Explain services and products offered
  • Perform general office duties
  • Manage digital databases
Requirements:
  • 1 year to less than 2 years of experience in a retail or customer service environment
  • Secondary (high) school graduation certificate or equivalent experience
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer:
  • Free parking available
  • Permanent employment
  • 30 to 40 hours of work per week
  • English as the primary language of work