Shift Manager

2 days ago

Parksville, British Columbia, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and welcoming environment.
  • Operations Management: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  • Staff Management: Hire food service staff, supervise and check assembly of trays, and establish work schedules.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Excellent oral communication, client focus, efficient interpersonal skills, flexibility, and team player.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youths, Veterans, Indigenous people, and visible minorities.

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