Network Support Specialist
2 months ago
We are seeking a skilled Network Field Support Engineer to join our team.
Job Summary:
This role will provide onsite and on-call assistance to end-users within our organisation's desktop computing environment. The successful candidate will ensure optimal service delivery by troubleshooting computer OS and peripherals, handling different PC operating systems, and performing hardware and software installations.
Key Responsibilities:
- Computer OS and peripherals troubleshooting
- Handling different PC operating systems (Windows 7/8 and 10)
- Performing hardware and software installations
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation and troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Flexible schedule and commitment to work on demand when required
- Good knowledge of infrastructure support
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality in all tasks
- Microsoft Office applications
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
- Flexible Work Arrangement (Rostering System)
About the Role:
This is an exciting opportunity to work with a global IT services partner supporting medium to large-scale enterprises. As a Network Field Support Engineer, you will have the chance to work on a variety of IT projects and cases, developing your skills and expertise in the field.
What We Offer:
Axiom Technologies offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to delivering quality services to our clients and are looking for talented individuals to join our team.
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