Microbiology Laboratory Supervisor

1 week ago

Winnipeg, Manitoba, Canada ALS Full time

About the Role

As a key member of the ALS Winnipeg management team, the Microbiology Supervisor plays a critical role in the analytical operations of the microbiology laboratory. This position oversees the day-to-day microbiology operations, including production, staff and cost management, quality control, and turnaround time.

Key Responsibilities:

  • Provide daily supervision to staff and assign workloads to ensure that productivity targets are met or exceeded;
  • Oversee staff schedule to ensure adequate coverage in a fiscally responsible manner, including absentee/vacation management, and time approvals.
  • Conduct interviews, onboard new employees, and recommend/deliver disciplinary actions, performance improvement plans, or terminations as applicable;
  • Effectively manage human resources within the department, including recruiting, performance management, employee relations, attendance, and promotion with the support of the Department Manager;
  • Coordinate and provide training for the team on an as-needed basis;
  • Complete annual performance reviews for employees;
  • Maintain an adequate inventory of supplies and consumables to support operations while ensuring efficiency;
  • Ensure all maintenance and preventative maintenance schedules are followed;
  • Prepare and maintain production reports and statistics for the Laboratory Manager;
  • Maintain ALS quality management system requirements (QMS) for the department;
  • Perform detailed data review, interpretation, and processing;
  • Ensure methodologies and accreditation requirements are met and documented;
  • Participate in internal and external audits for the department and ensure timely resolution of any findings;
  • Conduct regular crew talks to discuss safety, quality, process changes, management issues, and corporate communications;
  • Proactively review procedures and processes and provide input on their quality and reliability to the laboratory;
  • Liaise with other departments to respond to client inquiries, address production issues, and resolve client service concerns;
  • Use correct methods in accordance with established procedures and schedules while ensuring analytical quality;
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures;
  • Other duties as assigned.

About You:

  • Strong interpersonal, leadership, and organizational and communication skills;
  • Excellent English communication skills, both written and verbal;
  • Able to effectively handle escalations and time-critical issues;
  • Demonstrated judgment, creativity, integrity, and the ability to problem-solve;
  • Continuous improvement orientation to develop new processes or improve on existing processes;
  • Demonstrated ability to communicate clearly and effectively both internally and externally;
  • Able to effectively prepare and present information in an engaging and informative manner;
  • Strong safety orientation;
  • Highly motivated, able to take initiative, and work as part of a team;
  • Strong customer service focus, interpersonal, and organizational skills;

Required Qualifications:

  • Degree in Microbiology or related field;
  • Minimum 6 years of experience in operating and maintaining analytical chemistry instrumentation for a variety of methods;
  • Experience working with ISO/IEC 17025 or similar International Standardization systems for laboratory operation;
  • Minimum 3 years of experience leading a team in a laboratory setting;
  • Strong computer skills, including MS Excel and MS Word;

Physical Demands:

  • Able to lift up to 50lbs;
  • Able to stand for a full shift;
  • Able to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
  • Possess manual dexterity to perform repetitive tasks;
  • Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work, including weekends.

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