Technical Support Specialist

2 months ago


Thunder Bay, Ontario, Canada beBee Professionals Full time

BeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and ensure the smooth operation of our products and services. The ideal candidate will possess a degree in Computer Science or a related field, as well as experience in customer service and technical support. Key responsibilities include:

• Troubleshooting technical issues and providing solutions to customers

• Responding to customer inquiries in a timely and professional manner

• Maintaining accurate customer records and updating customer information

• Identifying and resolving system issues

• Developing and implementing processes to enhance customer service

If you are a motivated and detail-oriented individual with excellent problem-solving and communication skills, we encourage you to apply.



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