Business IT Specialist

1 month ago

Canada Communitascare Full time
Job Title: Business IT Specialist

At Communitascare, we are seeking a highly skilled Business IT Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth integration of various information technology systems within our organization.

Key Responsibilities:
  • Collaborate with various admin departments and programs to understand and address their technology needs and challenges.
  • Design integrated solutions that meet Communitascare's technology needs and align with strategic goals, especially as it relates to automating business processes.
  • Integrate different software, hardware, and networking systems to create seamless workflows.
  • Configure systems within a pre-existing environment to optimize performance and usability.
  • Test integrated systems and software updates to ensure functionality and reliability.
  • Troubleshoot issues as they arise and provide timely support in resolving technical problems.
  • Document integration processes, configurations, and troubleshooting steps.
  • Stay updated on industry trends and emerging technologies with a view to exploring and recommending improvements and enhancements for the organization.
  • Collaborate with vendors and third-party providers to integrate external systems, as needed.
  • Facilitate training for users on new systems and functionalities, as required.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience as an IT Business Solutions Specialist or similar role.
  • Strong understanding of software, hardware, and networking systems.
  • Proficiency in Microsoft Windows and Microsoft Windows Suite.
  • Proficiency with Power Apps & Power Automate is an asset.
  • Proficiency in associated technologies (e.g. Linux, Microsoft) is a plus.
  • Proficiency in programming languages (primarily in Python and PowerShell) is an asset.
  • Familiarity with security best practices and compliance standards.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work both independently and as part of a team.
  • Excellent oral and written communication skills.
  • Flexibility in working hours, willingness to work outside of regularly scheduled hours, when needed.
  • A philosophy of service that is in line with Communitascare's Vision, Mission, and Values.
  • Familiarity with and comfort in relating to people who have a disability.

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