Claims Adjuster
2 months ago
Job Summary
The Claims Adjuster, Accident Benefits is a key role within CAA Club Group, responsible for handling and resolving automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. This position requires a dynamic individual with strong analytical and problem-solving skills to investigate, evaluate, and negotiate claims of moderate to high complexity.
Key Responsibilities
- Provide oversight and guidance to external adjusters on outsourced claims
- Investigate and evaluate personal and commercial lines claims, applying knowledge of insurance contracts and principles of claims settlement
- Manage challenging coverage claims with tact and professionalism, ensuring timely and accurate reserving
- Direct vendor partners and obtain approval from Manager on claims above authority
- Participate in mediations, pre-trials, and settlement conferences to resolve claims in litigation
Requirements
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 3-5 years experience handling casualty claims
- Strong organizational, decision-making, and problem-solving skills
- Ability to understand insurance contracts in various jurisdictions and knowledge of principles and practices of claims settlement
- Excellent communication skills, both written and verbal
What We Offer
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership
Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of position being posted.
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