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Restaurant Manager and Customer Service Representative
2 months ago
We are seeking a highly skilled and professional Restaurant Manager and Customer Service Representative to join our team at the Indian Restaurant.
Key Responsibilities:
- Manage the front of house operations, ensuring exceptional customer service and a welcoming atmosphere.
- Supervise and train customer service staff to maintain high standards of service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
- Monitor and control costs, maintaining profitability and efficiency.
Requirements:
- Proven experience as a Restaurant Manager or Customer Service Representative in a similar environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Knowledge of food safety and hygiene practices.
